It's not about the coffee - ebook starbucks

It's Not About the Coffee “At Starbucks, the coffee has to be excellent, from the sourcing and growing to the roasting and brewing. The vision has to be inspiring and meaningful. Our finances have to be in order. But without people, we have nothing. With people, we have something even bigger than coffee. During his many years as a senior executive at Starbucks, Howard Behar helped establish the Starbucks culture, which stresses the importance of people over profits. He coached hundreds of leaders at every level and helped the company grow into a world-renowned brand. Now he reveals the ten principles that guided his leadership—and not one of them is about coffee. Behar starts with the idea that if you regard employees and customers as human beings, everything else will take care of itself. If you think of your staff as people (not labor costs) they will achieve results beyond what is thought possible. And if you think of your customers as people you serve (not sources of revenue) you’ll make a deep connection with them, and they’ll come back over and over. This approach has been integral to Starbucks from the start, and remains so today. Behar shares inside stories of turning points in the company’s history as it fought to hang on to this culture while growing exponentially. He discusses the importance of building trust, facing challenges, daring to dream, and other key principles, such as:• Know Who You Are: Wear One Hat - When organizations are clear about their values, purpose, and goals, they find the energy and passion to do great things.• Think Independently: The Person Who Sweeps the Floor Should Choose the Broom We need to get rid of rules—real and imagined—and encourage the independent thinking of others and ourselves.• Be Accountable: Only the Truth Sounds Like the TruthNo secrets, no lies of omission, no hedging and dodging. Take responsibility and say what needs to be said, with care and respect.• Take Action: Think Like a Person of Action and Act Like a Person of Thought Find the sweet spot of passion, purpose, and persistence. “It’s all about the people” isn’t an idea, it’s an action. Feel, do, think. Find the balance, but act.Behar believes that as work becomes less hierarchical and as the world economy becomes more and more about relationships and connecting, the principles of personal leadership are more important than ever. This book will show you the way.

Coffee Breaks of faith ebook

Coffee Breaks of Faith This small ebook of one-page devotionals will give readers a brief devotional break for anytime of day. Each page contains a suggested scripture, a reflection on that scripture, and a prayer.

The Coffee Trader - coffee fiction

The Coffee Trader"/>

The Coffee Trader The Edgar Award?winning novel A Conspiracy of Paper was one of the most acclaimed debuts of 2000. In his richly suspenseful second novel, author David Liss once again travels back in time to a crucial moment in cultural and financial history. His destination: Amsterdam, 1659,a mysterious world of trade populated by schemers and rogues, where deception rules the day.On the world's first commodities exchange, fortunes are won and lost in an instant. Miguel Lienzo, a sharp-witted trader in the city?s close-knit community of Portuguese Jews, knows this only too well. Once among the city?s most envied merchants, Miguel has lost everything in a sudden shift in the sugar markets. Now, impoverished and humiliated, living on the charity of his petty younger brother, Miguel must find a way to restore his wealth and reputation. Miguel enters into a partnership with a seduc-tive Dutchwoman who offers him one last chance at success?a daring plot to corner the market of an astonishing new commodity called ?coffee.? To succeed, Miguel must risk everything he values and test the limits of his commercial guile, facing not only the chaos of the markets and the greed of his competitors, but also a powerful enemy who will stop at nothing to see him ruined. Miguel will learn that among Amsterdam?s ruthless businessmen, betrayal lurks everywhere, and even friends hide secret agendas.With humor, imagination, and mystery, David Liss depicts a world of subterfuge, danger, and repressed longing, where religious and cultural traditions clash with the demands of a new and exciting way of doing business. Readers of historical suspense and lovers of coffee (even decaf) will be up all night with this beguiling novel.From the Hardcover edition.